30+ Years Experience
Our Story

We're Landlords Too — That's Why We're Different

With over 30 years managing our own property portfolio, we understand the challenges landlords face because we face them ourselves every day.

We started Valentine Lettings because we saw too many letting agents who didn't truly understand what landlords need. We're not just agents — we're experienced property investors who manage on behalf of over 500 clients across Upper Heyford and Heyford Park.

Our landlords like us so much we haven't lost one in 8 years.

We specialise in new-build properties, handling everything from snagging inspections and NHBC warranty claims to furnishing, tenant sourcing, and ongoing management. Our approach is simple: treat every property as if it were our own.

Landlord-first approach
New-build snagging experts
NHBC claims management
Full compliance handled

From Completion to Tenancy — We Handle Everything

Our proven five-step process ensures your new-build investment is protected and generating income from day one.

Property Inspection & Snagging

Thorough new-build inspection identifying every defect, ensuring your property meets the highest standards before any tenant moves in.

NHBC Warranty Claims

We handle all warranty claims with the developer, logging defects properly and chasing resolution so you don't have to.

Furnishing & Finishing

Carpets, curtains, garden design and finishing touches. We prepare your property to attract the best tenants and maximise rental value.

Tenant Sourcing & Zero-Void Strategy

We begin marketing before completion, sourcing quality tenants quickly. Our strategy means minimal void periods and maximum rental income.

Ongoing Management & Reporting

Regular inspections, transparent financial reporting, maintenance coordination, and full compliance — all taken care of for you.

What Sets Us Apart

New-Build Experts

Specialist knowledge of new-build snagging, NHBC claims, and developer liaison that generalist agents simply don't have.

Landlord-First Management

We're landlords ourselves. Every decision is made with your best interests at heart because we understand what matters to you.

Cost-Conscious Approach

We don't recommend unnecessary work. We manage costs carefully and always provide honest advice to protect your bottom line.

Zero-Void Focus

Our proactive marketing strategy begins before property completion, minimising void periods and maximising your rental income from day one.

Full Compliance Handled

Gas safety, EICR, EPC, deposit protection, Right to Rent — we take care of every legal requirement so you can relax.

8 Years, Zero Landlord Losses

Our retention rate speaks for itself. We haven't lost a landlord in 8 years because we deliver results and genuine care.

Trusted by Landlords & Developers

★★★★★
"Valentine Lettings managed our new-build from snagging through to tenancy. Zero voids and completely hands-off for us. The communication is excellent and they truly care about our investment."
JH
BTL Landlord, 4 properties
★★★★★
"As an overseas investor, I needed someone I could trust completely. Valentine handles everything — from the initial snag to ongoing management. I've never had a void period across my three properties."
RM
Overseas Investor
★★★★★
"Working with Valentine on our Heyford Park development has been a pleasure. They understand new builds inside out, which means fewer issues and happier buyers who know their tenants are sourced before completion."
DW